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Support Guy offers the following options: |
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1) Q & A Support - Ask a question and receive a
detailed answer for only $25.00.
Configuration Questions, How-To's, or troubleshooting, by email.
Q & A is limited to one task per payment. |
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2) Remote Support or Training - Support Guy will provide assistance via the telephone,
or access your system remotely, for a
specific problem/task, for only $75.00.
There is
a 1 hour minimum with this charge.
Should the problem/task
require more than 1 hour, additional time will be billed in 20
minute increments. |
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3) Patch Library Access - Access the
current patches for your BCM software release for $10.00.
You can download all current Nortel GA (Generally Available) patches for your release of
BCM.
Patches are categorized by release and include ReadMe files.
(Always Up to Date) |
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How it Works! |
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1) |
Determine the type of Support you require, Q & A, Remote Support,
or Patch Access. |
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Access the Buy Support Page. Click
here to go to the Buy Support page. |
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Click the "Buy Now" button for the Support you
require. |
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You will be taken to PayPal where you can submit
your payment using various methods. |
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After submitting your payment, you will be
redirected back to MySupportGuy.net and presented with a
Form. |
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Complete the form and click "Submit".
Support Guy will immediately be notified of your submission by
email. |
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Support Guy will contact you ASAP, depending
upon time, day, and current work volume.
If you are requesting Patch Library Access you will be emailed a
username and password good for 24 hours from the date/time of
the email.
Click here to view the When page. |
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Click here
to ask a question about MySupportGuy services or this site. |